Testimonials for Total Basement Finishing of Connecticut

We were scheduled to have our basement drains done on October 17 and during the night before installation we lost power. The next morning we still did not have power and it looked like it could be multiple days before we were going to get it back. I called first thing in the morning to let them know and they said that they would be there with their own generator to do the job. It was a messy, rainy, cold day but they were there and did the work. My husband and I are very satisfied with the work and the professionalism of everyone: salesman Mick Foster, the receptionist, the work crew and Bruce Toth, who came out yesterday for a possible problem with the plastic covering (that turned out not to be a problem at all.) Bruce took the time to answer all our questions and even checked the drains and the sump pumps. (We have an iron issue in our area.) We're looking forward to a continued satisfactory experience with Connecticut Basement Systems.

Yes I am very pleased with the work completed here by your company. From start to finish everyone was very pleasant & professional. Very timely & responsive. CT basements may be the best performing “Business Model” that I have ever experienced. My compliments & thanks to all.

Hi Mick: My new waterproofing system is working great!  Not a drop of water, even with the recent rains.  I can't tell you how relieved and happy I am to have my basement pump-out days and the four or more inches of standing water behind me.  I can't thank you, your office folks (Jen, Traci, etc.), and Al and his crew enough for the quick scheduling and great service.  The installation crew was polite, professional, informative, efficient, clean, and considerate to the max. Thank You!

We were impressed by Michael, very professional and neat!

Impressed with Michael's professional manner and how clean he was. Would like him going forward!  

The installation crew was good, and Joe Pascarella was knowledgable and pleasant. The cleanup was great. I would refer you to my friends.

We liked your system better than others. We liked your confidence in your systems and the ability to take care of the problem. Very satisfied, the installation crew was excellent, very knowledgeable and professional.

Very Satisfied with both the price and the quality of work.

I was very pleased to receive a call the other day from Mr. David Gulliotti. He expressed interest and respect for the concerns I had shared in my letter. I am most appreciative of the final resolution you offered. It is so refreshing to do business with a company that really cares about its customers. I would not hesitate to recommend your company to anyone as I know they would be doing business with a company that has both integrity and professionalism. Again, thank you.

Overall excellent experience.  

Really nice guy, conscientous and honest. Will request only Dan in the future!

I was extremely impressed with Antonio and the rest of the crew today. They were polite, did a great job, and cleaned everything beuatifully. I could not be happier with their work.

Dan was great throughout the entire experience. 

Dan really did a great job! Very pleased with his service. 

David Hicks our technician was excellent. He was knowledgeable, efficient, and provided sound advise on the equipment. He also left the areas he worked clean. Thank you David!