Testimonials for Basement Systems USA

I was happy with the crew and the installation of the waterproofing system. They had good communication throughout the project time and kept me updated. Also, the trench drain works really well with heavy rain that we have had. 

I just wanted to commend Basement Systems USA for a wonderful start! Your guys are here now at my home in Bel Air and they arrived on-time and have been nothing but courteous and professional. They're as clean and quiet as they can possibly be with the drilling and demo and they even helped my boyfriend move a stinky couch from the basement before they got started. I can't wait to be able to use my basement as part of my home for once rather than just avoid it or use it just for storage. Thank you and thanks to Pete (owner) and Tim Schlegel (inspector) for a wonderful start to this major work being done to my home. Sincerely, Stacey M.

We recently purchased an older home that had a very old Sump pump that sounded horrible. Pete and his team at Basement Systems provided us with a new SuperSump and an UltraSump Battery Backup. We are more than thrilled with the service that was provided. We definitely recommend them!

We had several leaks in our basement over the years and decided to have it checked out. Jeff from Basement Systems came out and took a look and there was in fact several problems that needed to be addressed. After checking around for the best price we decided to go with Basement Systems and we were not disappointed, it has been almost 4 years and we have not had any water problems. This company was very knowledgable and knew exactly what needed to be done to keep our basement dry.

Basement Systems installed a SaniDry system in our basement and the results have been incredible. The air quality in our finished basement had been damp, dank and musty smelling until the installation of this system. The SaniDry dehumidifier is powerful, quiet and completely automatic and the basement air quality has never been so good. I can say with complete confidence that this an an investment a homeowner will never regret.

Gary, Edgar, and Jeremiah were excellent!  All 3 of them were a pleasure to have working on our project.  Gary is very knowledgeable and detailed in his work, which is greatly appreciated.   Thank you for having this team work on our basement.  They are hard working and do great work. We are also very pleased that Gary took the time on Tuesday to discuss the extras to this project.  The LawnScape was a great addition.

We used BasementSystemsUSA 4 years ago for a crawlspace and again last year for our entire basement. They were more expensive but did more and used a better system, but out of 4 quotes that we got 4 years ago they were the only ones still in business. We had water and smell in our basement which is why we had them last year, they did a fantastic job and our basement is now great!. I would also be careful of a company that gives a price that is not "exspensive" likely cutting corners and you will not be happy with the result.

Great customer service with quick response to appointment time.  Was extremally satisfied how well Tim helped me! Not only was he knowledgeable but very professional and explained every step that would take place to fix every problem I have. Left me with the feeling that once completed I would be very satisfied with the outcome.

Basement Systems USA is a great company to hire to have your basement work done . The crew showed up on time and were very hard workers. After the job was complete they made sure to clean up their mess very well. The foreman answered any questions I had. Everyone I worked with at this company were very polite and easy to work with for my basement waterproofing

Basement Systems USA is a great company. I never write reviews but I have to say I was so happy with the work they performed in my basement. I had extreme water damage behind the walls of my finished basement that was never seen by the home inspector a few years back. Over the last year every time it rained I would have small amount of water on my basement floor. Finally in a large rain storm our basement flooded. I called Basement Systems USA and Dave Ryan came to my house, did a full inspection and found the problem areas. His crew came out lead by the foreman Estaban and three days later I have a dry and smell free basement. The installers were great, hardworking and professional. I can't recommend this company enough and I am finally happy I can use my basement!

My basement flooded during a big storm. Hired this company to fix it. Dry ever since. Thanks to Javier

Basement Systems USA is keeping my basement dry and giving me peace of mind with the battery backup sump pump they installed. My home tends to lose power during heavy rainstorms, so this product was an easy decision to make. Special thanks to Bernie who was my installer! He was on time, courteous, and knowledgable. Great experience with this company from beginning to end!

I am extremely impressed with this company. They were highly recommended to me by my sister who used them years ago after she bought the house we grew up in. There was never a time when that basement did not smell damp and musty, and the paneling was getting eaten away from the floor, up, by mold. It didn't take a lot of rain before water would seep through the walls and up through the floor, leaving little puddles in places. It was a stinky wet mess and I thought she was crazy to put money into it. Long story short, Basement Systems did an amazing job, and her basement is now the place we have all of our parties and family gatherings. There isn't a trace of moisture or smell - even after the crazy amount of rain we had this past summer, which is when I started noticing that my own basement was getting water in it. I called my sister to get the name of the company. She said "Call them now. They are the best, and they are going to be busy." She is very opinionated, but she was right!! (I'll deny saying that, if she asks)!! Of course I wanted someone to come out ASAP, but they couldn't fit me in for three weeks. I was a little unhappy at first, but then I thought about what my sister had said, they are busy because they are good. So the day came for my work to start. I was told to expect them between 9:00-10:00, so I figured that meant noon. Nope! 9:12, there was a knock on my door and I was greeted by a man with a smile on his face and a crew ready to work. The foreman introduced himself and asked if I would do a quick walk-through with him to make sure all of my issues were addressed. We headed downstairs, and the crew immediately started bringing equipment and materials from their truck to the back entrance of the basement. I showed him where the water had come in and he explained what they would be doing. I was steeling myself to hear that it was a "bigger problem then he thought from what the salesman had estimated...blah, blah, blah". When that didn't happen, I told him what I had been thinking. He laughed and said that their inspectors (which, it turns out, is what they call their sale people) are very educated about their products and the work involved. He asked me if I had any questions, I didn't, so they got right to work. I peeked in a few times to offer drinks, etc, and they were cruising along like a well-oiled machine. They were all very polite and friendly,finished a little ahead of schedule, and cleaned up to where it looked better than when they started. We've had some hard rain, and after washing my car, I forgot to turn off the hose, and it ran for over 3 hours, right against the front wall of my house, and my basement is as dry as a bone! It was actually a pleasure dealing with this company - from the person who set up my estimate, to the crew who did the work. I believe they have integrity and I would recommend them, without hesitation, to anyone in need of this kind of work. I'm almost ready to have them back for my total basement finishing!! Just need to get rid of some of my junk!!!

Very punctual Extremely professional Clean and polite crew Excellent service and job done perfectly Enjoying the ability to relax during a down pour and not worrying when we are not home

If I had know this 10 years ago, I would have definitely had this new sump pump system and drains put in then. I worried for years any time we had a strong and continuous rain that I would get water in due to the way the back yard was landscaped. I give the company great reviews and the installers were absolutely tremendous. I would definitely recommend them