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Our client Mr. Michael believed he was protected against possible water infiltration, since he had purchased a house with a pump already installed. He had done his homework well, however, he still found himself having a fairly high humidity percentage in his basement. He began to wonder if the pump he had was functional.
Our specialist went to do a free inspection, and came to the conclusion that the existing pump system needed to be replaced. The customer chose a complete solution to fix the problem once and for all; a pump capable of discharging 2200 gallons of water per hour. He added the UltraSump battery. And for optimal evacuation, an IceGuard and a LawnScape so it won’t to damage its place.
Mrs Emmanuele from Lacolle had an old sump pump that was always flooding during heavy rain, but she never really wanted to change it and invest in a new one until one day it has lost power and stopped working.
So she contacted us immediately after the accident, we have informed her about our products, and we suggested the installation of our SuperSump pump system.
The SuperSump pump is very powerful, offers reliability and high-volume pumping and has a built-in alarm alerts when water level rises too high.
We are happy to have been able to help our client to find a permanent solution for her problem.
A homeowner in Saint-Telesphore, Quebec, contacted us due to issues with a cold and damp basement. Upon inspection, our specialist identified the cause as water infiltration resulting from the bad performance of the existing drainage system. This excess moisture, combined with the cold temperature in the basement, was leading to increased higher energy costs, as HVAC systems were operating more than usual. To address these problems, we installed the WaterGuard internal drainage system, designed to capture and direct infiltrated water to the discharge line, preventing further moisture accumulation. Additionally, we installed SilverGlo insulation panels, which provide an effective thermal barrier, stabilizing temperature fluctuations and thus reducing energy consumption. As a result, the basement is now well-insulated, making it ready for finishing.
Problem: The client who lives in Lachine had a crack visible from the outside and he suspected that it was inside as well.
Solution: We injected the crack and added the Flexispan to give a nice finish. Also, we installed CarbonArmor to stabilize the foundation.
Mr. Marc needed to replace his sump pump, which was no longer functional, causing water to accumulate at the bottom of the sump in the basement and decided to contact our company for a free inspection.
Following his call, our crew quickly took action and waterproofed the space and installed a new sump pump system called SuperSump pump. This high-end system includes a powerful Zoeller ⅓ horsepower cast-iron sump pump, capable of pumping 2,220 gallons of water per hour at an 8-foot head out of your basement.
Our SuperSump not only helps discharge the internal drain, but also helps in lowering the water level in the soil under the slab.
Mr. Marc is now very satisfied with the installation and the customer service of Basement Systems Québec.