Testimonials for Total Basement Finishing of Connecticut

Bobby was very knowledgeable and efficient in servicing/replacing my sump pump.

Brad was exceptional. He was knowledgable, professional... Knows the business A to Z! You are so fortunate to have him on the team. He seals the deal. Give him a raise and never let him go. He's a treasure. The installation crew was no nonsense, hard working all the time... No breaks, no lunch, just got the job done. My first impression of Basement Systems was the office staff. They were friendly, knowledgable, and efficient. I felt like I was in good hands and I wanted to do business with you. I first heard about you through your advertising. Your marketing is exceptional, and the shirt was a nice touch.

I am very satisfied with the job. Dee is a true professional. She knows her field and the business very well. She answered all our questions and was patient with us in making our decision. The installation crew were certainly the "A" Team. I am an Engineering Manager and see you have a well designed system. Your product in combination with a sales person like Dee and an installation crew like Cisco and team, portrays a company and system that is superior to anything else on the market. Thanks!

I recommend your company to anyone who will listen. Professional and experienced contractors that truly stand behind their work and go the extra mile. A five star company. Thank you.

We are very satisfied with the job. The crew was great and the crew boss was excellent. He was very polite and explained everything they were doing. The crew worked non stop. The cleanup was great, they put plastic down under where they were working and straightened everything up very nicely. We were very happy with your service and your sales rep, Todd, was very good. We have already recommended you to our neighbors for a sump pump system.

Excellent! Absolutely no problems since the installation. We have a completely dry basement now!

Michael worked The Big E and spoke with me about sump pumps. It was the end of the day and Michael was still upbeat and happy to help! 

It was refreshing to work with a company as clean and thorough as ours.

Dear Mr. Manuzza,  In July of this past year, I contracted with Basement Systems to repair a leaking wall crack, a leak that has plagued me for a long time. (Basement Systems had an unsuccessful attempt at fixing it in 2005.) During this latest attempt by Basement Systems, there were 'bumps in the road' until Brian Hammac, your service manager, got personally involved, more than likely because I was unhappy with the failed repairs by your technicians. Brian made two visits to my condo, He recognized the problems that had persisted and set out to remedy the situation, personally! After waiting through several downpours to determine how successful his effort was, I noticed just the slightest leak. Reporting this to Brian, he made an appointment to inspect the area. He returned last week on May 17 and determined that even that little seepage was, in fact, unacceptable, saw a remedy to fully negate the leak and injected sealant. I believe the situation has been completed to my full satisfaction.  I am not communicating as a satisfied customer (I am!). I commend Brian Hammac to you as a member of your staff that not only has the ability of management, but is able to 'get his hands ditty' when necessary to get the job done. I am retired now, but when I was a corporate VP, I had several managers rep01ting to me. I did recognize the good and the not so good. I think that I would be very happy to have had Brian Hammac. 

I wanted you to know that Tony Van Deusen did not fail me at any point during this process. He was great to work with and always had an answer if we had any questions. He was a professional. We will be calling Tony for an estimate regarding having the basement fully finished in the very near future. I also wanted to give a quick shout out to Anthony Diaz the team your company sent out to conduct the drainage system in our basement. WOW! They work extremely hard and they were fantastic. They came in, did their job very professionally and also kept everything so neat and clean. It really was amazing to watch.

We had Steve Soldate here at our home in Wallingford to do annual maintenance. He was very professional and knowledgeable and explained exactly what we needed. We totally trust Connecticut Basement Systems.

Bill gave me great options and helped me make the best choice for myself. I could not have been happier with Bill.

Jamin was amazing and so impressive. He went above and beyond to help me with an AC leak on top of my normal maintenance. I'm beyond pleased with his hard work. 

Sam did an amazing job. I'm so happy with both him and the company. I can't say enough good thing!

I was very happy with Steve and how professional he was. A great representation of your company. He was a superstar!